Your privacy is important to us. This policy outlines the ways we collect, use, and safeguard your data while complying with South African legal requirements.

Information We Collect

We gather data to improve our services and communicate effectively with users.

• Personal details provided through website forms, such as your name and contact information.
• Technical information like browser type, device details, and anonymised IP address logs.
• Usage data including page views, navigation actions, and session duration on lorakipexa.sbs.
• Cookie preferences and consent records for compliance purposes.

How We Use Data

Data collected is processed to deliver, enhance, and protect our services.

• To respond to enquiries, schedule consultations, and provide requested information.
• To monitor website activity for technical troubleshooting and analytics.
• To personalise your browsing experience based on preferences or prior interactions.
• For legal and regulatory compliance with privacy legislation in South Africa.

Legal Basis for Processing

Processing is based on consent or as permitted under South African data laws.

We only use your data where you have given explicit consent, or when legally required for service delivery, compliance, or security interests as specified by POPIA.

Sharing Data

Your personal data will never be sold and is only shared with trusted processors when necessary.

• Third-party providers assisting with website operations, email, and analytics, always under strict confidentiality agreements.
• Legal authorities if required to comply with South African law.
• Successors in ownership or mergers, in compliance with privacy protection protocols.

Data Security Measures

We implement technical and organisational safeguards to prevent misuse or unauthorised access to your personal data. Measures include secure hosting, encrypted communications, and regular review of our security practices for compliance with South African regulations.

Your Data Rights

You may request access, correction, or deletion of your data at any time.

• Access: Request a copy of your data held by us.
• Correction: Amend any incorrect or outdated information.
• Deletion: Ask us to remove your personal information when no longer necessary.
• Withdrawal of Consent: Change your consent preferences for data processing.

Cookies and Tracking

Cookies are used to support site functionality, analytics, and consent management. You are in control of your preferences. Please refer to our cookie policy for full details on cookies and management options.

Read Cookie Policy Read Cookie Policy

Contact Us

For data concerns or privacy questions, contact us using the information below.

Changes to Our Policy

We may update this policy and will indicate the date of the latest revision. Continued use of our site constitutes acceptance of any changes.